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Service

“Our goal is to exceed our client’s expectation of service…”

Client Specialists

Our highly trained Client Service Specialists take pride in providing fast, courteous, and excellent customer service. You will know them by name and never get lost in an endless auto-attendant loop. Account status, billing, or general collection information is only a phone call away.

Internet Client Services

Our On-line client portal @Client Services™ provides real-time access to account balances, new business placement, and payment reporting over the Internet – 24 hours a day, 7 days a week.

Internet Consumer Services

With our on-line Payment Portal, your customers can check their account information and pay their account with a check or credit / debit card, 24 hours a day, anywhere, anytime.

New Client Set-up

We believe that our client’s focus should be on their business, not expending resources interfacing with their vendor. We will set you up as a client quickly and easily. You will be able to submit accounts in a variety of methods including: a CSV file, an excel spreadsheet or various other file formats. These files can be sent to us easily through an encrypted SFTP site or encrypted email. If you prefer you can enter accounts directly into our @QuikClient™ internet portal.

Remittances and Reports

We send remittances, statements, and checks to our clients by the 10th of each month.

Reports

Cash-Pro, Inc.’s reports go further than just a status of each account. They show trends and activity to provide analysis and insight into the status and performance of your accounts.