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“Adhering to the highest standards of compliance, integrity, and professional ethics…”

Data Security

Cash-Pro, Inc. understands the importance of safeguarding data, especially when dealing with financial and healthcare accounts, and we build our security program around a framework of 27 control objectives including:

  • Physical safeguards
  • Cameras and remote alarm monitoring
  • Encryption of databases
  • Encrypted offsite backup
  • Firewall management
  • Vendor management
  • Business continuity planning / disaster recovery
  • Database administration


Cash-Pro, Inc. is dedicated to being compliant with all the various regulations that pertain to our industry including: HIPAA, FDCPA, FCRA, GLBA UDAPP, FACT act and others. This objective is supported through the training, testing and certification of our employees. Other compliance support areas include:

  • American Collector Association training and certification
  • Six month mandatory collector certification for all employees
  • 100% certification rate – the industry average is 27%
  • Recertification tied to compensation
  • Ongoing training for all collectors
  • Daily compliance question program
  • Call monitoring and review by Quality Assurance Manager

Employee Compliance also supported by:

  • Nationwide background screens and credit checks
  • Employee confidentiality agreements
  • Security incident awareness and logging
  • Ongoing training and testing